How it works ?

Introduction to the service

• What are the advantages of PayByPhone?
• What is a location code and how can I find it?
• Is PayByPhone free?
• Where can I use PayByPhone?
• Paying for parking when I am abroad

Paying for parking

• How does it work?
• Pay-on-Exit : available at select locations in the UK
• Accessible Parking
• Auto Payment FAQs
• How do I extend my parking session?
• Keeping track of my parking session

User Guides

• Reservation Parking FAQs
• Ticket Takeover: Pay for a ticket-based garage in the PayByPhone app
• Parking Coupon FAQs
• EV Charging-FAQs
• Fuel Prices and EV Charging Stations FAQ  (UK)
• iOS User Guide including Apple Watch

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Frequently Asked Questions

• 🤖 How to get help and contact us?
• Money Supermarkets FAQs (UK)
• I'm told I can pay on exit but cannot adjust the parking start time. What do I do? (UK)
• Can I transfer unused time to another parking spot or location?
• Can I change the number plate or location of a current parking session?
• Why is the amount PayByPhone charges different from the displayed tariff/rate.

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