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PayByPhone implements service fees to cover payment processing and overhead costs, crucial for our operational sustainability. Some parking operators cover these charges for their patrons. In certain cases, service fees include SMS notifications for opted-in users, covering mobile network costs. Rest assured, all fees are approved collaboratively with the city or parking operator.
If you note a discrepancy, it could be related to the following:
- Convenience Fee. There is a transaction fee ranging from $0 to $0.50 per parking session/extension. Some parking organizations absorb this cost on behalf of the customer. The fee covers features that are unavailable if you pay at the meter.
- SMS Options. Visit SMS Notifications for more information on benefits and pricing.
- Special Event Pricing. Parking Operators sometimes update rates if a special event is happening.
📋 NOTE: Any additional charges will be displayed in the app before you pay.
Please contact our support team if you would like more information on a specific location using our virtual assistant