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  1. Help Center
  2. How it works ?

How it works ?

Introduction to the service

  • Parking Coupon FAQs
  • What are the advantages of PayByPhone?
  • What is a location code and how can I find it?
  • Is PayByPhone free?
  • Where can I use PayByPhone?
  • Paying for parking when I am abroad

Paying for parking

  • Pay-on-Exit : available at select locations in the UK
  • Accessible Parking
  • How do I purchase parking with PayByPhone? (All platforms)
  • How do I extend my parking session?
  • How do I interrupt my parking? (France & Germany)
  • Keeping track of my parking session
See all 7 articles

User Guides

  • EV Charging-FAQs
  • Fuel Prices and EV Charging Stations FAQ  (UK)
  • iOS User Guide (including Apple Watch)
  • Android User Guide
  • Web User Guide
  • Apple Watch Guide
See all 8 articles

Frequently Asked Questions

  • Money Supermarkets FAQs (UK)
  • MOT and Service Booking FAQs (UK)
  • PayByPhone Protect
  • I'm told I can pay on exit but cannot adjust the parking start time. What do I do? (UK)
  • Can I transfer unused time to another parking spot or location?
  • Can I change the number plate of a current parking session?
See all 8 articles
Help Center
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