Account Management

Accounts

• How do I create a PayByPhone Account?
• Sign in with Apple
• Sign in with Facebook
• Guest Accounts
• I forgot my password, how can I reset it?
• How do I delete my Account?

Profile Options

• Add or Remove a payment card
• Add or Remove Vehicle
• How do I set my location (country)?
• How do I change my email address?
• Parking Notifications & Privacy Settings
• How do I modify my password?

Billing and Transactions History

• 🧾️ Parking Receipts and History
• MNO Payment Errors: FAQ (Available in Germany)
• How to link your HillingdonFirst card to your PayByPhone account
• Accepted Payment Methods

Frequently Asked Questions

• In which format should I register my vehicle license plate?
• Can I change the phone number that's registered to my account ?
• When I register, I get a message that my account already exists. What can I do?