Promoted articles
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Apple Sign In
Apple has released the ability for iPhone users to register or login to the PayByPhone App (App v...
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Changes to the CVV code authentication process (Update Nov 25th 2019)
We have implemented a new procedure to make sure that your card information is secure. This will...
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Parking History and Receipts
Viewing and downloading your parking history is easy and can be done online at PayByPhone Receipt...
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Unused Parking Time
PayByPhone customer service policies are created by the parking authorities that implement the se...
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There are charges on my account that are not mine
Security is very important here at PayByPhone and as such we'll investigate your concern. Should ...
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My account history is missing transactions/Guest Accounts
PayByPhone has a new progressive method of registration that allow customers to pay for parking w...
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My account is suspended/locked
If you are receiving the message that your account details are invalid or suspended, please consi...
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How can I change/reset the PIN on my account?
Login to your account at PayByPhone Receipts with your phone number and current PIN. Click the Pr...
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Reservations FAQ
What are Reservations? A reservation is an act of pre-paying & booking a parking spot in advan...
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I entered the wrong location/duration/vehicle plate, what now?
If you have parked under the wrong location, vehicle license plate, or parking space/stall, pleas...
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Meter hasn't updated but I paid for parking using PayByPhone
As our technology integrates directly with the patrol officers handheld devices, the meter will n...
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Fort Lauderdale Residential Rate
As of July 1, 2020, the City of Fort Lauderdale will be offering residents a discounted rate for...
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Monthly Permit Pilot Program FAQ:
*Available October 1, 2020* Can I purchase a monthly permit on the PayByPhone app? Monthly permit...
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COVID-19: Changes to the MBTA automatic payment renewal program
In light of the COVID-19 event, we will be turning off the monthly auto-renewal charge for all ...