Promoted articles

• Apple Sign In

  Apple has released the ability for iPhone users to register or login to the PayByPhone App (App v...

• Changes to the CVV code authentication process (Update Nov 25th 2019)

  We have implemented a new procedure to make sure that your card information is secure.  This will...

• Parking History and Receipts

  Viewing and downloading your parking history is easy and can be done online at PayByPhone Receipt...

• Unused Parking Time

  PayByPhone customer service policies are created by the parking authorities that implement the se...

• Change or Reset Your Password/PIN iOS/Android/Mobile Web/Receipts/IVR

      iOS Users: Tap the Settings icon  located at the top right corner of the PayByPhone home scre...

• There are charges on my account that are not mine

  Security is very important here at PayByPhone and as such we'll investigate your concern. Should ...

• My account history is missing transactions/Guest Accounts

  PayByPhone has a new progressive method of registration that allow customers to pay for parking w...

• My account is suspended/locked

  If you are receiving the message that your account details are invalid or suspended, please consi...

• How can I reset my PIN to access my receipts?

  Login to your account at PayByPhone Receipts with your phone number and current PIN. Click the Pr...

• Reservations FAQ

    What are Reservations? A reservation is an act of pre-paying & booking a parking spot in advan...

• I input the wrong license plate, location code, and or duration. What now?

  here Take action If you have parked under the wrong location, vehicle license plate, or parking s...

• Meter hasn't updated but I paid for parking using PayByPhone

  As our technology integrates directly with the patrol officers handheld devices, the meter will n...

• Fort Lauderdale Residential Rate

   As of July 1, 2020, the City of Fort Lauderdale will be offering residents a discounted rate for...

• Purchase MBTA monthly permits via the iOS, Android or Web: FAQ

  Can I purchase a monthly permit on the PayByPhone app? Monthly permits can now be purchased on th...

• Trouble Shooting iOS& Android Technical issues

  Having issues using the app? Try these steps: 1. Exit & Restart the App 2. Log out of your acc...