Promoted articles

• Apple Sign In

  Apple has released the ability for iPhone users to register or login to the PayByPhone App (App v...

• Changes to the CVV code authentication process (Update Nov 25th 2019)

  We have implemented a new procedure to make sure that your card information is secure.  This will...

• Parking History and Receipts

  Viewing and downloading your parking history is easy and can be done online at PayByPhone Receipt...

• Unused Parking Time

  PayByPhone customer service policies are created by the parking authorities that implement the se...

• There are charges on my account that are not mine

  Security is very important here at PayByPhone and as such we'll investigate your concern. Should ...

• My account history is missing transactions/Guest Accounts

  PayByPhone has a new progressive method of registration that allow customers to pay for parking w...

• My account is suspended/locked

  If you are receiving the message that your account details are invalid or suspended, please consi...

• How can I change/reset the PIN on my account?

  Login to your account at PayByPhone Receipts with your phone number and current PIN. Click the Pr...

• Reservations FAQ

    What are Reservations? A reservation is an act of pre-paying & booking a parking spot in advan...

• I entered the wrong location/duration/vehicle plate, what now?

    Take action If you have parked under the wrong location, vehicle license plate, or parking spac...

• Meter hasn't updated but I paid for parking using PayByPhone

  As our technology integrates directly with the patrol officers handheld devices, the meter will n...

• Fort Lauderdale Residential Rate

   As of July 1, 2020, the City of Fort Lauderdale will be offering residents a discounted rate for...

• New: purchase MBTA monthly permits via the iOS, Android or Web: FAQ

  Can I purchase a monthly permit on the PayByPhone app? Monthly permits can now be purchased on th...

• COVID-19: Changes to the MBTA automatic payment renewal program

    In light of the COVID-19 event, we will be turning off the monthly auto-renewal charge for all ...