Promoted articles
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Apple Sign In
Apple has released the ability for iPhone users to register or login to the PayByPhone App (App v...
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Changes to the CVV code authentication process (Update Nov 25th 2019)
We have implemented a new procedure to make sure that your card information is secure. This will...
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Parking History and Receipts
Viewing and downloading your parking history is easy and can be done online at PayByPhone Receipt...
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Unused Parking Time
PayByPhone customer service policies are created by the parking authorities that implement the se...
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Change or Reset Your Password/PIN iOS/Android/Mobile Web/Receipts/IVR
Resetting Passwords: iOS/Android/Mobile Web (m2.paybyphone.com) 1. Load https://m2.paybyphon...
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There are charges on my account that are not mine
Security is very important here at PayByPhone and as such we'll investigate your concern. Should ...
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My account history is missing transactions/Guest Accounts
PayByPhone has a new progressive method of registration that allow customers to pay for parking w...
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My account is suspended/locked
If you are receiving the message that your account details are invalid or suspended, please consi...
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How can I reset my PIN to access my receipts?
Login to your account at PayByPhone Receipts with your phone number and current PIN. Click the Pr...
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Reservations FAQ
What are Reservations? A reservation is an act of pre-paying & booking a parking spot in advan...
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I input the wrong license plate, location code, and or duration. What now?
here Take action If you have parked under the wrong location, vehicle license plate, or parking s...
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Meter hasn't updated but I paid for parking using PayByPhone
As our technology integrates directly with the patrol officers handheld devices, the meter will n...
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Fort Lauderdale Residential Rate
As of July 1, 2020, the City of Fort Lauderdale will be offering residents a discounted rate for...
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Purchase MBTA monthly permits via the iOS, Android or Web: FAQ
Can I purchase a monthly permit on the PayByPhone app? Monthly permits can now be purchased on th...
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Trouble Shooting iOS& Android Technical issues
Having issues using the app? Try these steps: 1. Exit & Restart the App 2. Log out of your acc...