Technical Help and Complaints

Customer Complaints

• Customer Support Complaint Procedure

Trouble shooting

• 🤖 How to get help and contact us?
• ⚠️ TroubleShooting iOS and Android issues
• I input the wrong license plate, location code, and/or duration, What now?
• Trouble Shooting Registration and Login Issues
• Can I transfer unused time to another parking spot or location?
• Why is my payment refused?

See all 11 articles

Parking Charge Notices

• How to appeal a Parking Ticket or Penalty Charge Notice (PCN) ?
• Why did I receive a ticket while I paid for my parking with PayByPhone?
• What should I do if I have received a Parking Ticket or Penalty Charge Notice (PCN)?