Technical Help and Complaints

Trouble shooting

• ⚠️ TroubleShooting iOS and Android issues
• How can I tell that my parking has started?
• Email Verification FAQ & Help Guide
• I input the wrong license plate, location code, and/or duration, What now?
• Trouble Shooting Registration and Login Issues
• Why is my payment refused?

See all 8 articles

Contact us!

• 🤖 How to get help and contact us?
• Customer Support Complaint Procedure
• Who should I contact regarding the condition of the car park/parking lot?
• Parking Operator Contact List (North America)

Parking Charge Notices

• How to appeal a Parking Ticket or Parking Charge Notice (PCN) ?
• Why did I receive a ticket while I paid for my parking with PayByPhone?
• What should I do if I have received a Parking Ticket or Parking Charge Notice (PCN)?