SMS Notifications

PayByPhone SMS notifications can help you stay on top of your parking session by sending optional text updates to your phone.

SMS notifications can help you:

In this article:

SMS notifications

PayByPhone offers optional SMS notifications to help you manage your parking time.

Depending on your settings, you may receive:

SMS reminders are helpful if you are busy, away from your vehicle, or want an extra reminder before your parking session ends.

Important: SMS reminders are a helpful backup, but you are still responsible for making sure your parking session is active and valid.

SMS rates

SMS fees may apply when you use PayByPhone text notifications. The cost varies by location and parking operator.

For more information, visit: SMS fees

Note: SMS rates may vary by location, mobile provider, and parking operator.

You can turn SMS notifications on or off in your PayByPhone account settings.

To learn how to update your SMS preferences, visit: How to manage your SMS settings

SMS messages may be delayed or may not arrive if there is an issue with your mobile network, phone provider, signal, or SMS settings.

If you are not receiving SMS reminders:

Check that SMS reminders are enabled in your PayByPhone account.
Confirm your mobile phone number is correct.
Check with your phone provider to make sure PayByPhone SMS messages are not blocked.
Contact PayByPhone Support if your settings are correct and your provider has not identified an issue.

If you are located in North America, ask your phone provider to check whether messages from this number are being blocked:

1-844-701-0727

Note: PayByPhone cannot guarantee SMS delivery, as delivery may depend on your mobile provider and network conditions.