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Parking Notifications & Privacy Settings

PayByPhone provides you the flexibility to customize your notification preferences.  

In this article:

Your Privacy/Promotions & Parking Notifications are housed in two areas:  

  • Promotions & Privacy
  • Parking Notifications

You can set your options during the onboarding phase, or later by clicking Account and then Parking Notifications. 

Promotions & Privacy Selections via Onboarding:

 

Get Updates & Special offers:

Consent Guidelines:

       Accept All

 Accept All: you are opting into the following consents:

  • To receive updates regarding new features and service updates.
  • To receive messages asking for your feedback and to fill out surveys.
  • To receive promotions & discounts from PAYBYPHONE (and parking operators).
  • To receive promotions & discounts from our 3rd party partners.
  • To share your account information with our 3rd party partners.
     Info & Customize 
  • Info & Customize: you can read more information about each of the consents and manually customize your consent preferences. 

 Note: by default, you will have your consent turned off. 
     Decline All 
  • You do not wish to enable ANY consents. All consent settings remain at their defaults. 

 

Promotion & Privacy Customization through Account Settings

Apps:

All 'Product notifications & promotion' options including ‘New Features & service updates’, ‘Feedback & surveys’, “Promotion & discounts, ‘Promotions & discounts and 'Share your account data for personalized offers' are optional. Simply toggle the option on or off and then click 'Edit' to choose your preferred contact method:  'Both email & notifications', 'Email', or 'Notifications'.

Please note:

1) Rokt promotions are not included in the contact preferences. Please visit here for more info.

2) SMS charges may be incurred in some cities and for some car park operators. These are mentioned when you purchase your parking. Click here for more details.

 

👉 Select 'Account' at the bottom of the navigation tab. Select 'Settings'> Select Promotions & Privacy' > Customize the options by toggling on and off the desired options.  Note: you need to scroll down to reach the Third-Party sharing section. 

 

Account

Settings

Promotions & privacy

Scroll down for Third-Party sharing

 

📋 NOTE: 

  • PayByPhone Customer Service representatives cannot make these changes on your behalf.
  • You can also opt out of newsletters and surveys by clicking the 'unsubscribe' link at the bottom of the email. 

Parking Notifications through Account Settings

Parking session communication

📧 Email Receipt Receive confirmation of your parking purchase sent to your email address. 
💬 SMS Reminder * Receive SMS (text message) reminders before the end of your parking session.
💬 SMS Confirmation  Receive an SMS (text message) receipt to confirm your parking session purchase.    

 

📋 NOTE:  

*In some cities and for some car park operators, SMS charges may be incurred. These are mentioned when you purchase your parking.  Click here for more details.