Parking Notifications & Privacy Settings – Help Center

The PayByPhone system offers different types of notifications to help you manage your parking sessions.

Parking session communication

📧 Email Receipt	Receive confirmation of your parking purchase sent to your email address.
💬 SMS Reminder *	Receive SMS (text message) reminders before the end of your parking session.
💬 SMS Confirmation *	Receive an SMS (text message) receipt to confirm your parking session purchase.

*In some cities and for some car park operators, SMS charges may be incurred. These are mentioned when you purchase your parking. Click here for more details.

Promotions & offers

Feedback & Surveys	Receive messages that invite you to provide product feedback, and participate in surveys and market research.
New features & Service updates	Receive newsletters and updates on new and existing features and services that we are offering.
Promotions & discounts	Receive information about services from PayByPhone and our parking operators on promotional offers and discounted parking.
Partner Marketing	Receive notifications from Volkswagen Financial Services about offers or advertising.
Personalized offer for your user profile	Allow Volkswagen Financial Services to create a marketing 'profile' to send targeted offers and/or advertising via your email.
Online advertising through 3rd parties	Allow Volkswagen Financial Services to share your PBP account information with Meta and Google so that when you are on a Meta or Google platform, you can be identified for the purpose of receiving targeted advertising on Meta or Google platforms. Note: The only method of opting out of Rokt promotions is through their Privacy Page. Click here for more info.

Consent Options

Accept All	You are opting in to every consent.
Info & Customize	You can read more about the options and manually customize preferences.
Decline All	You do not consent and the settings remain in default. Default settings have all consents disabled. The preferred contact method is set to receive both email and push notifications.

📋 NOTE:

PayByPhone customer service representative cannot make these changes on your behalf.
You can also opt out of newsletters and surveys by clicking the 'unsubscribe' link at the bottom of the email.

To access the Notifications & Privacy menu:

👉 Choose your platform

	iOS App
	Android App
	PayByPhone Website

iOS App

👉Open the menu > Click 'Account Settings' > Select 'Notifications & Privacy' > Select your preferred options by toggling the green dot on or off.

📋 NOTE: Be sure to scroll all the way down the page to see all of the options.

Android App

👉 Open the 'menu' > Click 'Account Settings' > Select 'Notifications & Privacy' > Select your preferred options by toggling the green dot on or off.

📋 NOTE: Be sure to scroll all the way down the page to see all of the options.

PayByPhone Website

👉Load the website & Sign in > Click the 'Menu' (3 bars at the top right corner) > Click 'Account'. Select 'Notification & Privacy' >Select your preferred options by toggling the green dot on or off.