The PayByPhone system offers different types of notifications to help you manage your parking sessions.
Parking session communication
📧 Email Receipt | Receive confirmation of your parking purchase sent to your email address. |
💬 SMS Reminder * |
Receive SMS (text message) reminders before the end of your parking session. |
💬 SMS Confirmation * |
Receive an SMS (text message) receipt to confirm your parking session purchase. |
*In some cities and for some car park operators, SMS charges may be incurred. These are mentioned when you purchase your parking. Click here for more details.
Promotions & offers
Feedback & Surveys |
Receive messages that invite you to provide product feedback, and participate in surveys and market research. |
New features & Service updates |
Receive newsletters and updates on new and existing features and services that we are offering. |
Promotions & discounts |
Receive information about services from PayByPhone and our parking operators on promotional offers and discounted parking. |
Partner Marketing |
Receive notifications from Volkswagen Financial Services about offers or advertising. |
Personalized offer for your user profile |
Allow Volkswagen Financial Services to create a marketing 'profile' to send targeted offers and/or advertising via your email. |
Online advertising through 3rd parties |
Allow Volkswagen Financial Services to share your PBP account information with Meta and Google so that when you are on a Meta or Google platform, you can be identified for the purpose of receiving targeted advertising on Meta or Google platforms. Note: The only method of opting out of Rokt promotions is through their Privacy Page. Click here for more info. |
Consent Options
Accept All | You are opting in to every consent. |
Info & Customize | You can read more about the options and manually customize preferences. |
Decline All | You do not consent and the settings remain in default. Default settings have all consents disabled. The preferred contact method is set to receive both email and push notifications. |
📋 NOTE:
- PayByPhone customer service representative cannot make these changes on your behalf.
- You can also opt out of newsletters and surveys by clicking the 'unsubscribe' link at the bottom of the email.
To access the Notifications & Privacy menu:
👉 Choose your platform
iOS App | |
Android App | |
iOS App
👉Open the menu > Click 'Account Settings' > Select 'Notifications & Privacy' > Select your preferred options by toggling the green dot on or off.
📋 NOTE: Be sure to scroll all the way down the page to see all of the options.
Android App
👉 Open the 'menu' > Click 'Account Settings' > Select 'Notifications & Privacy' > Select your preferred options by toggling the green dot on or off.
📋 NOTE: Be sure to scroll all the way down the page to see all of the options.
PayByPhone Website
👉Load the website & Sign in > Click the 'Menu' (3 bars at the top right corner) > Click 'Account'. Select 'Notification & Privacy' >Select your preferred options by toggling the green dot on or off.
📋 NOTE: Be sure to scroll all the way down the page to see all of the options.
To learn more about service fees, please use this link.