Renew an active Premier Bay session
If you need to renew an active Premier Bay parking session, you can request this through PayByPhone.
Before submitting your request, make sure your payment card and vehicle are already registered to your PayByPhone account.
Jump to:
Check before you start
Before you request a renewal, make sure the following are already set up on your PayByPhone account:
- Your payment card is registered.
- Your vehicle is registered.
Renew your session
- Confirm that your parking session is still active.
- Make sure your payment card and vehicle are registered to your PayByPhone account.
- Complete the renewal form by clicking here.
- Wait for our team to contact you to complete payment.
Note: A member of our team will review your request and get back to you as quickly as possible.
FAQ:
What do I do if someone is parked in my Premier Bay spot?
Please park in any available standard bay. You will not need to pay again. The offending motorist will receive a fine through the post. You are welcome to confirm the offence by using this webform to send a photo.
Can I change the VRN associated with my Premier Bay?
Please contact us via this webform.