Permits and Long Term Parking

Long-Term and Residential Parking Options

Some parking operators offer a longer duration for parking or a Residential Parking discount based on your area. Please read on to learn more! 

To purchase long-term parking:

👉 Download the PayByPhone App (iOS or Android or visit paybyphone.com)

👉 Enter the location code

👉 Add your vehicle information

👉 Select the duration (options range from hourly to semester-based parking)

👉 Wait for the green screen indicating 'Transaction Complete'

Changing Pass information or Requesting a refund

There is no method of updating a license plate once it has been confirmed.

In some circumstances, a refund can be issued for the remainder of the month, and the calculation is based on the date that you contact our support team.

Please reach out to our virtual assistant so that we may review your transaction details and check on eligibility. The refund policies are set by the parking authorities rather than the PayByPhone Customer Service Team. 

For enforcement, parking rates, and lot issues, please use the following contact details: