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  • How it works
  • Locations
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  • Register
  1. PayByPhone Support
  2. My Account

My Account

Manage Your Profile

  • How can I get help and contact us?
  • Apple Sign In
  • Changes to the CVV code authentication process (Update Nov 25th 2019)
  • Create a new account on paybyphone.com
  • Update Contact Details
  • Add or Remove a Vehicle
See all 9 articles

Billing and Transaction History

  • Parking History and Receipts

Refund Requests

  • Wrong Duration Entry
  • Meter Didn't Update after Paying with PayByPhone
  • Duplicate Payments
  • Unused Parking Time

Location, Notification & Security Settings

  • Change or Reset Your Password/PIN iOS/Android/Mobile Web/Receipts/IVR
  • Setup Email Receipts & Notifications
  • Setting Your Location

Account FAQ's

  • There are charges on my credit card statement/account that are not mine
  • My account history is missing transactions/Guest Accounts
  • My account is in a suspended status, why?
  • My account is suspended/locked
  • I didn't receive a SMS reminder text
  • Can I add another phone number to my account?
See all 9 articles
PayByPhone Support
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