🤖 Parker, our virtual assistant, is always available (24/7) and answers the most common questions instantly.
If an answer to your question cannot be provided, Parker suggests you contact our Customer Support Team. You will then receive an answer as soon as possible.
For example, Parker can help you:
- understand how PayByPhone works
- find the tariff code for your parking zone
- take steps to get preferential rates
- log in, for example, if you have lost your password
- give you instructions if you have been ticketed despite having a valid parking permit
- put you in touch with a Customer Advisor if necessary
How do I access it?
Simply go to our Help Centre page, then click on the bottom right-hand corner of the page.