Apple has added an authentication solution to add ease to the sign-in process. iPhone users can register or log in to the PayByPhone App using their Apple Sign-In.
Apple Watch users can use Apple Sign-in, however, cannot register for a new account on their device.
👉 New User Registration
- Download the PayByPhone iOS Application from the App Store
- Launch the App and tap the 'Sign in with Apple' button.
- Authenticate via Face ID.
- Select your email sharing preference (share email vs hide email address)
- You are now logged in and can purchase parking (the app will prompt you for additional location, vehicle, duration & payment details).
| 1. Click Sign in with Apple & Authenticate with Face ID | 2. Choose email preference: Share/Hide then Click Continue | 3. Proceed with Parking |
👉 Subsequent login/authentication with Apple Sign-in
| 1. Click Sign in with Apple. | 2. Authenticate with Face ID | 3. Proceed with Parking |
Parking using Social Accounts
👉 Social Accounts created after February 2022
As of February 2022, customers using social logins (Apple Pay/Facebook) no longer need to provide a phone number.
- If you would like to add a phone number so that you can access receipts, please do so using the Opt-in for SMS reminders/Confirmation from the Account settings Flow. The minimum app version that supports this on iOS is 8.1.0, and on Android, it is 5.3.0.
- If you have an existing phone number-based account, and you created a new Apple Sign-in, or Facebook account, due to the potential security challenges, verifying phone number on your social account does not merge the two accounts with shared data (e.g. parking history, payment methods).
👉Social Accounts created before February 2022
- If your account was created before Feb 2022 on the versions before the above listed, then your social account has a phone number attached.
- You will need to reset your password or PIN if you are logging into the Receipt Portal for the first time.