Security is very important here at PayByPhone and as such we'll investigate your concern.
Should you require PayByPhone support to investigate transactions on your account that you don't recognize, please contact us by clicking the Submit a Request button.
Please include the following information in order for us to look into your claim:
Last four digits of the credit card
The line item description of the charge
The posting AND transactional date and amount of the charge(s)
For example:
Transaction Date: 03/29/2016
Posting Date: 04/01/2016
Description: 'paybyphone seattle/van MBTA parking'
Cost: $4.35
Card: 4514*******0012
Once we have all of this information, we'll be happy to look into this further for you