PayByPhone will be starting a pilot program with a new partner Rokt. This Pilot will be providing new products and service offers to our iOS users after they purchase a parking session.
Here are a few facts to help you learn more!
Q: Are these brands in direct partnership with PayByPhone?
A: Every brand shown works directly with Rokt and has no direct relationship to
Q: Is PaybyPhone or Rokt Sharing my data?
A: Rokt never shares PBP user data with 3rd parties and personally identifiable data is not shared with Rokt.The data PBP integrates with Rokt is used for the very limited use case of presenting an offer.
For more information on PayByPhone’s privacy policies, click here
Q: Is the offer I saw on the confirmation page real?
A: Yes, the offers are real! PayByPhone is happy to present you with relevant brands as a thank-you for your parking transaction. Any offer you see on the confirmation page after you complete a purchase that comes from a trusted brand. Just click “yes” on any of the offers to learn more.
Will there be more offers the next time I book? What are the upcoming offers?
A: PayByPhone fulfills offers through a partnership with Rokt. You can contact them at firstname.lastname@example.org with details of the offer, you are interested in, and they can help you.
Q: I signed up for an offer and I never got it, my offer voucher doesn’t work, etc.
A: PayByPhone delivers offers through a partnership with Rokt. You can contact them at email@example.com with details of the offer you requested, and they can assist you.
Q: How do I accept or decline an offer?
A: The notification will describe the offer and present you with two options, you may “Claim Now’ or click ‘No Thanks
Q: I do not want to view any of these notifications, is there a way to disable them going forward? Or do I need to decline every time they appear? (w/screen shot)
Q: Why don’t I see the Rokt offers?
A: At this time, the Rokt promotion is in a trial phase and only available for select iOS users using PayByPhone version 8.4.0 and higher. Please stay tuned for future updates.