PayByPhone acts as the transacting technology between your PayByPhone account and the parking operator.
Once your parking session has started, the transaction detail (plate #, duration and location info) is sent directly to the handheld units the Parking Enforcement Officers patrol with and not the meters.
As our technology integrates directly with the patrol officers handheld devices, the meter will not update with your parking session info, this is completely normal.
Special Note for SFMTA Customers:
To PREPAY )before enforcement hours) Enter the total amount of time you wish to park for stating from the beginning of operating hours (e.g., at 9 a.m.). Your selected time begins once paid parking is in effect.
Example: If you arrive at the location at 6 a.m., and wish to park until 12 p.m., enter 3 hours. Please check posted signage for the operating schedule of the location. The meter will continue to show as expired.