If you see that the PayByPhone app is having difficulty connecting to a network or our servers it could be for the below reason:
Your device is attempting to connect to an open WIFI signal close by (like a coffee shop for example). When this occurs, your device will toggle between your cellular carriers network and the open WIFI looking for the strongest signal.
What to do: Either disable WIFI and force the device to the cellular network or move closer to the WIFI signal to strengthen the connection.
We recommended waiting about 30 seconds so that your phone can gracefully adapt to the network.
One thing you can do to troubleshoot is try to launch m.paybyphone.com from a web browser and see if the experience is similar.
If your device cannot connect to a either a cellular or WIFI network, please call our 24/7 IVR at 1 877 610 2054. A customer support agent can assist you with parking your vehicle.