PayByPhone had to make the difficult decision several years ago to not support the Blackberry platform, so anyone on an older Blackberry device that does not have an Android OS then they could not continue to use the PayByPhone App. If you do have one of the newer Blackberry models then you should not be affected as Blackberry has now switched over to the Android OS and this is an operating system that we continue to support.
One important issue for Blackberry users is the use of a QWERTY keyboard;
We advise customers who use a Blackberry or any other device with a QWERTY keyboard to set up their account online at paybyphone.com/registration.
If you have a Blackberry or other device with a QWERTY keyboard and need to set up an account on-street, you can call center and speak to a customer service advisor for assistance via 1 877-610-2054. The PayByPhone agent will be able to help you set up the basic account information (license plate, email address and phone number). Our agents follow PCI compliance will be unable to input your credit card details, but they can direct you on how to manage this.